iThemes Security Pro V9.0.1
WooCommerce Product Support adds a product-specific help desk to your WooCommerce store. Customers can create support tickets directly associated with their purchased products, and store managers can track and respond to inquiries organized by product context.
Key Capabilities
- Links support tickets to specific products and orders for context-aware assistance
- Provides a customer-facing ticket submission form in the My Account area
- Organizes admin support queue by product for efficient management
- Tracks ticket status through open, pending, and resolved states
- Sends email notifications for new tickets and replies
By connecting support requests to product purchases, agents can see order details, purchase date, and product version without asking customers for this information, reducing resolution time and improving support quality.
JetGuten — Blocks Set Addon for Gutenberg Editor V1.1.2
Add to Cart Redirect for WooCommerce gives you control over what happens after a customer adds a product to their cart. Instead of the default WooCommerce behavior, redirect customers to the cart page, checkout, a custom thank you page, or any URL based on configurable rules.
Key Capabilities
- Custom Redirects - Send customers to any page after add-to-cart
- Product Rules - Different redirect destinations per product or category
- Cart Redirect - Skip shop page and go directly to cart
- Checkout Redirect - Fast-track customers directly to checkout
- Conditional Logic - Redirect based on cart contents or customer status
Strategic redirect rules can streamline the purchase flow and reduce the number of steps between product discovery and checkout completion.