JusDial- Directory and Listing WordPress Theme V1.1.6

Description

Fluent Support is a WordPress customer support plugin that brings helpdesk functionality directly into your site. It provides a ticket management system, customer portal, and support agent tools for handling customer inquiries without external helpdesk services.

Key Capabilities

• Helpdesk ticket management system within WordPress
• Customer portal for ticket submission and tracking
• Support agent dashboard with workflow tools
• Email piping for ticket creation from emails
• WooCommerce and Easy Digital Downloads integration

Self-Hosted Support

Instead of paying monthly fees for external helpdesk services, Fluent Support runs on your WordPress site. You maintain full control over customer data, customize the support experience, and avoid per-agent pricing models.

E-Commerce Integration

Integration with WooCommerce and EDD means support agents can see customer purchase history directly within support tickets, providing context for product-related inquiries. Available at PluginTheme.net with GPL licensing.