WooCommerce Lottery – WordPress Competitions and Lotteries V2.2.10

Description

This plugin transforms WooCommerce’s basic customer data into a functional CRM system. Store owners can track every customer interaction, maintain communication records, and segment their customer base for targeted marketing and support.

Customer Profiles

Each customer gets an enhanced profile showing their complete purchase history, communication timeline, notes, and custom tags. Support staff can add internal notes about customer preferences, issues, or follow-up requirements.

CRM Features

• Communication log tracking emails, calls, and notes per customer
• Customer segmentation by purchase behavior, order value, and custom tags
• Task management for follow-up reminders and action items
• Customer groups for organizing accounts by type or status

Marketing Tools

Segment customers based on purchase history, average order value, last purchase date, or product categories purchased. Use segments for targeted email campaigns or personalized follow-up communications.

Reporting

CRM reports show customer lifetime value, purchase frequency, average order value trends, and segment performance. These insights help identify your most valuable customers and those at risk of churning.