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Description

BWL Knowledge Base Manager is a WordPress plugin for creating structured knowledge base and documentation sections. It provides the tools needed to organize help articles, FAQs, and documentation into browsable, searchable categories that help users find answers independently.

Knowledge Base Structure

• Categorized article organization with parent and child categories
• Ajax-powered search for instant article discovery
• Article ordering and priority settings for content hierarchy
• Sidebar navigation with category tree display

User Experience

The knowledge base presents articles in a clean, organized interface. Visitors can browse by category, search by keyword, or navigate through related articles. Each article page includes breadcrumb navigation, feedback buttons (helpful/not helpful), and related article suggestions.

Administration

• Article analytics showing views and helpfulness ratings
• Customizable knowledge base layouts and color schemes
• Shortcode support for embedding knowledge base sections anywhere
• User role-based access control for internal documentation